Automotive Service Team Lead
2 weeks ago
At Brakes Plus, we are seeking a highly skilled and experienced Automotive Service Advisor to join our team. As a key member of our service department, you will be responsible for setting the highest standards of excellence and personifying our core values to support operations in the service department of your store.
Responsibilities:
- Directly work with customers in areas of sales, service, customer opportunities, adjustments, etc.
- Create a highly motivated team environment/climate
- Supervise technicians and service personnel, plan and schedule their duties, assign work, and follow up on completion of assignments
- Couch service department teammates on all operational issues
- Evaluate performance and productivity of all service department personnel
- Manage parts inventory and outside purchases, as well as update and restock all in-house parts when needed
- Ensure store safety, including the use of and maintenance of safety equipment
- Ensure equipment/hardware layout and positioning within the service department
Requirements:
- Outstanding leadership and store management skills
- Ability to work in a fast-paced work environment
- Highly organized and detail-oriented, with the ability to mentor others in a manner that ensures efficiency
- Excellent verbal and written communication
- Ability to develop professional relationships with customers and team members
- Minimum of 2 years' experience in a Service Advisor/Writer role
- Proven track record of exceeding business objectives
- Ability to work efficiently both individually and as part of a team
- Solid knowledge of basic OSHA laws
- Valid driver's license
Salary Estimate: $65,000 - $80,000 per year. This estimate is based on national averages and may vary depending on location and other factors.
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Automotive Service Representative
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