Care Coordinator Specialist
2 weeks ago
At UnitedHealth Group, we're simplifying the healthcare experience, creating healthier communities, and removing barriers to quality care. Our team is dedicated to helping members achieve their healthcare goals. We work closely with nursing facilities and other healthcare providers to ensure our members receive the best possible care.
Key Responsibilities- Assess, plan, and implement care strategies that are individualized by member and directed toward the most appropriate, least restrictive level of care.
- Identify and initiate referrals for member transition to community resources and provide assistance with social service programs, including financial, psychosocial, community, and state supportive services.
- Manage the care plan throughout the continuum of care as a single point of contact.
- Communicate with all stakeholders for the required health-related information to ensure quality coordinated care and services are provided expeditiously to all members.
- Advocate for members and families as needed to ensure the member's needs and choices are fully represented and supported by the healthcare team.
- Paid Time Off, which you start to accrue with your first pay period, plus 8 Paid Holidays.
- Medical Plan options, along with participation in a Health Spending Account or a Health Savings Account.
- Dental, Vision, Life & AD&D Insurance, along with Short-term disability and Long-term Disability coverage.
- 401(k) Savings Plan, Employee Stock Purchase Plan.
- Education Reimbursement.
- Employee Discounts.
- Employee Assistance Program.
- Employee Referral Bonus Program.
- Voluntary Benefits (pet insurance, legal insurance, LTC Insurance, etc.).
- Current, unrestricted RN license in the state of Texas.
- 2+ years of experience working within the community health setting or in a healthcare role.
- Intermediate level of computer proficiency (including Microsoft Outlook, Teams) and ability to use multiple web applications.
- Reliable transportation and the ability to travel in this 'assigned region' to visit Medicaid members in their homes and/or other settings, including community centers, hospitals, nursing facilities, or providers' offices.
- Access to a designated quiet workspace in your home (separated from non-workspace areas) with the ability to secure Protected Health Information (PHI).
- Reside in a location that can receive a UnitedHealth Group-approved high-speed internet connection or leverage an existing high-speed internet service.
- 1+ years of experience with long-term care services and support, Medicaid, or Medicare.
- Ability to create, edit, save, and send documents, spreadsheets, and emails.
- Knowledge of the principles of most integrated settings, including federal and state requirements like the federal home and community-based settings regulations.
- Reside within commutable distance of assigned duties.
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