Automotive Service Representative

3 days ago


Fort Lauderdale, Florida, United States Pep Boys Full time
Job Summary

We are seeking a highly skilled and customer-focused Automotive Service Representative to join our team at Pep Boys. As a key member of our service team, you will be responsible for providing exceptional customer service, ensuring customer satisfaction, and contributing to the growth of our organization.

Key Responsibilities
  • Customer Engagement: Serve as the first point of contact for customers, engaging them, scheduling appointments, building trust, and understanding their needs.
  • Service Delivery: Provide expert product and service knowledge, communicate processes and timelines, and sell parts and services that meet customer expectations.
  • Work Order and Register Transactions: Organize and manage work orders and register transactions, ensuring accurate and efficient processing.
  • Facility Maintenance: Assist with facility maintenance, including cleaning, organization, and ensuring a safe and healthy work environment.
  • Customer Care: Respond to customer service issues, complaints, and business opportunities, working closely with management to resolve concerns.
  • Service Operations: Participate in routine express automotive services, including tire mounting, balancing, rotations, and repair, oil changes, fluid top-offs, lubrications, filter and bulb replacement, battery installation, starting and charging system testing, cosmetic car services, and thorough vehicle inspection.
  • Safety Procedures: Implement and execute safety procedures, ensuring wheel torque and oil/fluid services are performed per standard operating procedure directives.
  • Communication: Effectively communicate with associates, management, and customers, interpreting and retaining information, and applying knowledge appropriately.
Requirements
  • Education: High school diploma or equivalent required.
  • Experience: One year of related experience in the automotive service environment, with one year of sales experience preferred.
  • Skills: Strong verbal communication skills, strong customer service skills, ability to work Days, Nights, Weekends, Holidays, and basic knowledge and understanding of mathematical concepts.


  • Fort Lauderdale, Florida, United States Pep Boys Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Automotive Customer Service Advisor to join our team at Pep Boys. As a key member of our service team, you will be responsible for providing exceptional customer service, ensuring customer satisfaction, and contributing to the growth of our organization.Key ResponsibilitiesProvide exceptional...


  • Fort Lauderdale, Florida, United States Pep Boys Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Automotive Customer Service Advisor to join our team at Pep Boys. As a key member of our service team, you will be responsible for providing exceptional customer service, ensuring customer satisfaction, and contributing to the growth of our organization.Key ResponsibilitiesProvide exceptional...


  • Fort Lauderdale, Florida, United States Ocello's Automotive Center Full time

    Job DescriptionKey Responsibilities:Greet customers and create descriptive work ordersDistribute work orders to technicians and review inspection reportsCheck customer history, inspect vehicles, and recommend necessary workWrite and sell work orders, order parts, and communicate with techniciansCheck completed jobs for quality, call customers for pickup, and...


  • Fort Lauderdale, Florida, United States Penske Automotive Full time

    About the RolePenske Automotive Group is seeking a skilled and friendly Receptionist to join our team at Porsche West Broward. As the first point of contact for customers, you will play a vital role in delivering exceptional customer experiences.Key ResponsibilitiesProvide professional and courteous assistance to customers via phone and in-personConnect...


  • Fort Lauderdale, Florida, United States Pep Boys Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Automotive Customer Service Advisor to join our team at Pep Boys. As a key member of our service team, you will be responsible for providing exceptional customer service, ensuring customer satisfaction, and contributing to the growth of our organization.Key ResponsibilitiesProvide exceptional...

  • Service Consultant

    4 weeks ago


    Fort Lauderdale, Florida, United States Penske Automotive Full time

    Penske Automotive SW 148 Avenue [Auto Service Technician] **About the Role** As a Service Advisor at Penske Automotive, you will be responsible for selling and scheduling needed service work in the service department. You will also schedule service appointments and obtain customer and vehicle data prior to arrival when possible. Additionally, you will...

  • Service Consultant

    1 month ago


    Fort Lauderdale, Florida, United States Penske Automotive Full time

    About the Role:Penske Automotive is seeking a skilled Service Advisor to join our team. As a Service Advisor, you will play a critical role in ensuring our customers receive exceptional service and support.Key Responsibilities:Sell and Schedule Service Work: Utilize your sales and communication skills to promote and schedule necessary service work in the...


  • Fort Myers, Florida, United States Sonic Automotive Full time

    Job Title: Luxury Automotive SalespersonAt Sonic Automotive, we're committed to delivering exceptional customer experiences through our sales team. As a Luxury Automotive Salesperson, you'll play a vital role in executing customer transactions and supporting the overall guest experience.Key Responsibilities:Meet and greet customers, understanding their...


  • Fort Lauderdale, Florida, United States Atlantic Coast Enterprises - ACE Jiffy Lube Full time

    About Atlantic Coast Enterprises - ACE Jiffy LubeAtlantic Coast Enterprises (ACE) is a leading provider of automotive maintenance and repair services. Our mission is to deliver exceptional customer experiences through fast, friendly, and professional service.Job SummaryWe are seeking a skilled Automotive Service Technician to join our team at ACE Jiffy Lube....


  • Fort Lauderdale, Florida, United States AAMCO Transmissions and Total Car Care Full time

    Job Summary:AAMCO Transmissions and Total Car Care is seeking a highly skilled and experienced Automotive Service Manager to join our team. As an Automotive Service Manager, you will be responsible for driving business growth and delivering exceptional customer service.Key Responsibilities:Manage inbound leads and customer satisfaction ratings to drive...


  • Fort Lauderdale, Florida, United States Promotive Full time

    Position OverviewSeeking a Professional with Over 10 Years in Automotive ManagementWork Schedule: Monday to FridayCompensation: $100,000 - $150,000 AnnuallyFocus on Employee and Customer SatisfactionPromotive, a well-regarded automotive service provider, is in search of a seasonedAutomotive Shop Managerto enhance our operations and contribute to our growth....


  • Fort Myers, Florida, United States Tuffy Tire and Auto Service Full time

    Tuffy Tire and Auto Service is a family-owned and operated business in need of a customer-oriented individual to join our team. As a Customer Service Representative, you will be responsible for answering phones, writing up customers, and making appointments. A background in the automotive industry is required. We offer a competitive salary of $1,100.00 per...


  • Fort Lauderdale, Florida, United States Promotive Full time

    Position Overview10+ Years of Expertise in Automotive ManagementWork Schedule: Monday to FridayCompensation: $100k - $150k AnnuallyFocus on Employee and Customer SatisfactionPromotive, a well-regarded automotive service provider, is on the lookout for a seasoned Automotive Shop Manager to enhance our operations and contribute to our growth. Our dedicated...


  • Fort Lauderdale, Florida, United States Holman Enterprises, Inc. Full time

    Holman Honda is seeking a highly skilled Customer Service Representative to provide exceptional customer experiences and support our team.Key Responsibilities:Act as the primary point of contact for visiting customers, providing a warm and welcoming experience.Engage with customers to understand their automotive needs and preferences.Route customers to our...


  • Fort Myers, Florida, United States Dixie Buick GMC Full time

    Job SummaryWe are seeking a customer-focused individual to fill the role of Automotive Service Cashier at Dixie Buick GMC. As a key member of our service team, you will be responsible for delivering exceptional customer service by efficiently and accurately handling all automotive service transactions.ResponsibilitiesGreet customers in a friendly and...


  • Fort Myers, Florida, United States Tuffy Tire and Auto Service Full time

    Tuffy Tire and Auto Service is seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our front counter team, you will be responsible for providing exceptional service to our customers, answering phones, writing up customers, and making appointments. **Key Responsibilities:** *...


  • Fort Lauderdale, Florida, United States Hertz Full time

    About the RoleWe are seeking a highly skilled Automotive Service Advisor to join our team at Hertz. As a key member of our operations team, you will play a critical role in ensuring the efficient and effective repair of vehicles.Key ResponsibilitiesCollaborate with vendors to ensure repairs are completed at agreed-upon pricingReview and validate vehicle...


  • Fort Lauderdale, Florida, United States Racet LLC Full time

    Job OverviewRacet LLC is seeking a dedicated **Automotive Service Operations Supervisor** to oversee the daily functions at our car wash facility. Below is a summary of the responsibilities and qualifications required for this role:Key Responsibilities:1. Oversee daily operational activities to ensure smooth service delivery.2. Manage the processing of daily...

  • Automotive Mechanic

    3 days ago


    Fort Meade, Florida, United States Christian Brothers Automotive Full time

    Join Our Team as an Automotive TechnicianWe are seeking a skilled and experienced Automotive Technician to join our team at Christian Brothers Automotive. As an Automotive Technician, you will be responsible for diagnosing and repairing a wide range of domestic and foreign vehicles.Key Responsibilities:Diagnose and repair complex vehicle problemsPerform...


  • Fort Lauderdale, Florida, United States The Hertz Corporation Full time

    A Day in the Life:As a Remote Automotive Service Advisor, you will work on a flexible schedule, Monday through Friday from 4:00 AM to 7:00 PM and Saturday and Sunday from 4:00 AM to 5:00 PM. This role requires you to be available to work weekends based on seniority shift bid.Key Responsibilities:Ensure vendors perform requested repairs at agreed-upon...