IT Support Specialist

7 days ago


North Richland Hills, Texas, United States Apex Systems Full time
Job Description

This Desktop Support Specialist role at Apex Systems is an excellent opportunity to work with a high-profile financial client in North Richland Hills, Texas.

**Job Responsibilities:**

  • Support and maintain organizational computer systems, desktops, and peripherals.
  • Imaging, installing, diagnosing, repairing, maintaining, and upgrading all organizational hardware and equipment.
  • Troubleshoot problem areas (in person, by telephone, or via incident tickets) in a timely and accurate fashion.
  • Provide end-user assistance where required.

**Required Skills and Qualifications:**

  • Knowledge of computer software, operating systems, hardware, and networking.
  • Excellent verbal and written communication skills.
  • Good problem-solving and critical thinking skills.
  • Able to work in a team as well as independently.
  • Ability to configure (image) laptops and desktops (SCCM imaging using thumb drives).
  • Repair and troubleshoot laptops, desktops, monitors, printers, and company-owned mobile devices.
  • Troubleshoot Wi-Fi and VPN connection issues.

**Benefits:**

  • A competitive hourly rate of $22/hour.
  • A W2 contract through the middle of next year with a good chance of extension.
  • Monday-Friday 8-5 CT working hours.


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