Medical Assistant
3 weeks ago
Estimated Salary: $2,200-$3,000 per month
At UnitedHealth Group, we believe that quality healthcare should be accessible to everyone. As a Medical Assistant - Referral Coordinator, you will play a vital role in ensuring that patients receive the best possible care.
This is a full-time position working Monday-Friday, 8am-5pm EST. Under the supervision of the Referral Management Supervisor, you will be responsible for coordinating referral processes and performing various duties as assigned.
Your primary responsibilities will include:
- Managing internal/external referral processes and daily referral reconciliation
- Gathering required information and documents, and working on them accordingly in compliance with established timelines
- Answering telephone calls and assisting callers with scheduling and other needs based on the call type
- Participating in clinic and market education, training, and meetings as needed and/or required
You will be expected to maintain knowledge and ensure procedures are followed, including referral guidelines and policies, privacy, and confidentiality. Delivering quality customer service, managing the referral process professionally and in a timely manner while maintaining professionalism and a positive attitude with all internal and external customers/peers is essential.
This role requires strong communication and organizational skills, as well as the ability to work independently and as part of a team. You will also have opportunities to assist physicians and nursing personnel with injections, EKGs, phlebotomy, and other patient care procedures.
We offer a competitive salary and benefits package, including a $2,200 sign-on bonus for external candidates. In addition, you will be eligible for an incentive bonus 2 times a year and will receive 18 days of PTO & closed on major holidays. We also offer MA certification fee reimbursement and a 401K match.
To be successful in this role, you will need:
- A high school diploma or GED equivalent
- Current, nationally recognized Medical Assistant certification or registration, or the ability to obtain the designation within 180 days of employment
- 2+ years of referral management experience
- 1+ years of healthcare-related experience
- 1+ years of medical insurance experience
- Knowledge of medical terminology
- Current CPR and/or BLS certification or the ability to attain the certification within 30 days of employment
If you are a motivated and detail-oriented individual who is passionate about delivering exceptional customer service, we encourage you to apply for this exciting opportunity
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