Fire Protection Systems Specialist

7 days ago


Santa Rosa, California, United States Johnson Controls Full time

We are seeking a highly skilled Sprinkler Service Technician V to join our team at Johnson Controls. As a global leader in smart, healthy and sustainable buildings, we strive to reimagine the performance of buildings to serve people, places and the planet.

About the Job

This role involves diagnosing and repairing sprinkler systems across commercial, industrial, and residential applications. You will provide exceptional customer service while conducting installations and maintenance, ensuring adherence to safety protocols.

Responsibilities:
  • Diagnose and repair sprinkler systems for commercial, industrial, and residential applications
  • Perform service calls from the Service Resource Center, including troubleshooting equipment/system malfunctions
  • Contact customer representatives to ascertain equipment/system problems
  • Read and interpret blueprints, diagrams, submittals, specifications software/systems, programs, schematics, and operational product manuals
  • Exhibit effective customer service skills by consistently communicating with district staff and customers to ensure complete customer satisfaction
Requirements:

To be successful in this role, you should have:

  • A minimum of 5 years of documented experience in the Fire Sprinkler/Suppression industry
  • Experience in reading and interpreting blueprints, submittals, and operational/product manuals
  • High School Diploma or equivalent required
  • Must be willing to travel
  • Ability to follow verbal and written instructions
  • Capable of performing physical labor to include carrying and moving equipment and tools up to 50-70 lbs
  • Able to work in unusual and sometimes difficult positions such as climbing ladders, scaffolding, and high lift equipment up to 40 feet
  • Ability to work flexible hours including weekends to meet customer requirements
  • Able to participate in an on-call rotation schedule - Overnight travel will be required
  • Demonstrate a high level of customer service
  • Maintain truck inventory to ensure timely response to customer needs
  • Ability to adhere to, implement, and always follow safety guidelines and procedures
  • Strong organizational skills, positive attitude, and ability to learn quickly
  • Possess a valid driver's license and driving record that meets company requirements
  • Able to pass a pre-employment background and drug test
  • Must possess and retain current State Fire Protection License or Journeyman License valid
Preferred Qualifications:
  • Backflow, fire pumps, underground, overhead, and standpipe license
Compensation and Benefits:

The estimated hourly range for this position is $30-$40+ per hour (determined by education, experience, knowledge, skills, and abilities). This role includes a competitive benefits package.



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