Financial Operations Specialist

3 days ago


Orlando, Florida, United States Marriott Orlando Airport Lakeside Full time

We are seeking a Financial Operations Specialist to join our team at Marriott Orlando Airport Lakeside. Located near one of the busiest airports in the country, our property boasts 485 guest rooms and approximately 30,000 sq ft of meeting space, along with resort-like amenities such as an outdoor pool and multiple food and beverage outlets.

About the Role

As a Financial Operations Specialist, you will be responsible for ensuring the accuracy of our hotel's financial records and providing exceptional customer service to guests during the overnight shift.

Key Responsibilities:
  • Reconcile daily financial transactions to ensure accuracy and completeness.
  • Prepare and distribute timely reports to management to inform strategic decisions.
  • Support guest check-in and check-out processes to provide a seamless experience.
  • Respond promptly to guest inquiries and resolve any issues or complaints in a professional manner.
  • Conduct security checks throughout the hotel to maintain a safe environment.
  • Maintain accurate records of room occupancy and availability to optimize revenue streams.
  • Perform other duties as assigned by management to support the success of our team.
Requirements

To be successful in this role, you will need:

  • A high school diploma or equivalent.
  • Prior experience in hotel front desk or accounting is preferred, but not required.
  • Excellent attention to detail and ability to work independently with minimal supervision.
  • Superb communication and customer service skills to build strong relationships with guests and colleagues.
  • Proficiency in Microsoft Office and hotel management software.
  • The ability to work overnight shifts and weekends on a regular basis.
Benefits

We offer a competitive hourly wage, comprehensive benefits package, including health and dental insurance, company-paid life insurance, short-term and long-term disability insurance, vision coverage, critical illness insurance, accidental death insurance, 401(k) matching, paid vacation time, paid holidays, and paid sick days. You will also enjoy free hotel rooms and discounts at our properties.



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