Logistics Coordinator

2 days ago

Tucker, Georgia, United States Rise Baking Company Full time
Job Summary

We are seeking a highly skilled and detail-oriented Import/Export Specialist to join our team at Rise Baking Company. As a key member of our logistics team, you will be responsible for managing customer orders from receipt to invoice, ensuring timely and accurate delivery of products.

Key Responsibilities
  • Manage orders from receipt to invoicing, ensuring accurate manufacturing lead time, shipping method, pricing, and customer confirmation.
  • Review shipped orders daily and prepare for invoice the same or next day after being released from the warehouse.
  • Promptly communicate with customers, brokers, and sales managers regarding any short or service concern.
  • Manage inventory for discontinued stock (obsolescence) and foster positive relationships with customers, brokers, sales managers, logistics service providers, and internal and external partners.
  • Research and investigate issues, find root cause, solve, and develop proactive solutions to prevent recurrence.
  • Comply with all food safety requirements, training, policies, and procedures.
  • Process all documents needed for domestic, export, and import shipments, including customs documents and FDA data sheets.
Requirements
  • Basic knowledge of domestic and international transportation regulations, policies, and procedures, such as the Harmonized Tariff Schedule of the United States (HTS).
  • Familiarity with Shipper's Letter of Instruction (SLI) and FDA and export regulations.
  • Associate's degree and/or 3 equivalent years of work experience.
  • Customer service experience, including transportation planning and working with 3PL service providers.
  • Experience in food manufacturing, as well as retail and foodservice distribution channels, preferred.
  • Strong computer skills, including Microsoft Office, with advanced skills in Excel, and experience with ERP Systems, EDI Systems, and Microsoft Great Plains, preferred.
What We Offer

We offer a competitive salary, comprehensive benefits package, and opportunities for professional growth and development. If you are a motivated and detail-oriented individual with a passion for logistics and customer service, we encourage you to apply for this exciting opportunity.

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