Lead Library Technician

This position is located in the In-Processing Section, Material Control and Analysis Division, Office, Assistant Register and Director of Operations, Copyright Office. The position description number for this position is not provided. The salary range indicated reflects the locality pay adjustment for the Washington, D.C., Metropolitan area. This is a non-supervisory, bargaining unit position. Relocation expenses will not be authorized for the person(s) selected under this vacancy announcement.

• Independently clears claims for registration for the RRP division by creating or updating service requests in the Copyright Office online system.
• Receives pre-sorted service requests and other written communications received within the Copyright Office.
• Prepares the system for ingestion of a group of service requests by identifying and keying specific parameters for the type of service request to be processed.
• Is an expert in recognizing and performing initial processing of 29 application forms, their associated fees, and deposit copies.
• When processing new registration claims, first ensures that certain statutory requirements are met and that the request is complete and that all items are undamaged.
• Damaged items or those missing an application or deposit copy, are forwarded without processing to the Triage area or the Incomplete Claims Handling Area of the Out Processing Section.
• If an application is a Form CO, examines each page prior to scanning to determine if it may be scanned utilizing 2-D technology or as a paper form.
• Identifies cover letters and other accompanying material as correspondence and scans as such.
• Accessions deposit materials by applying unique barcode labels, security targets, and Library ownership edge stamps (when applicable).
• Enters a description of each deposit by selecting from a pick list and links the barcode on the deposit to the record.
• Determines if the service request contains one or more checks, money orders, or currency, and indicates in the system the type of payment submitted.
• Places a barcode on each check or money order and enters the payment type and amount into the system, checking to ensure that the system captures the data correctly.
• Examines the quality of scanned digital images and re-scans contents, as necessary.
• If all the service request contents are correctly recorded, completes the processing for that entry.
• Separates scanned items, logs them and places them in a temporary storage container.
• After processing 40 checks, batches the checks, generates a batch report, reviews the number and amount of checks, and brings the batch with the printed report to a supervisor for delivery to the Accounts Section.
• Logs non-scanned items (deposits) to a barcode-labeled container for that class of work and delivers the container to the appropriate area for dispatch.
• Performs searches that are of a difficult nature and often are made from fragmentary information within the eCO system as necessary to link items received independently to an ongoing service request record.
• Searches may also require the use of other Copyright systems.
• Processes replies to correspondence regarding one or more service requests.
• Once the information is found, the reply is processed according to procedures.
• If the search identifies the reply as one with a hard copy deposit and or fee, ingests the material in a process different from new claim processing.
• If the search reveals that the deposit is part of an electronic submission, conducts a further search to determine the correct service request number.
• May create a facsimile Deposit Shipping Slip to be ingested along with a deposit.
• Dispatches deposits to one of several locations determined by the search results.
• Searches the system to locate deposits, applications, and correspondence needed for further or corrective action.
• Follows well-established procedures and specific instructions from the supervisor, and uses a variety of interrelated steps and procedures to assure that the team accurately and timely processes and transfers currency, checks, and credit card information.
• Following written guidelines takes actions for receipt of currency versus receipt of checks.
• Periodically monitors the team to assure that they carefully review application and correspondence to assure that any credit card or other confidential information is redacted before being scanned.
• Transfers processed deposit materials to appropriate locations in barcode labeled bins after performing quality assurance and reviewing the material for accuracy.
• Delivers damaged/incomplete deposits to the appropriate area.
• Applies Item Barcode Accession Labels (IBALs) according to specified requirements for each format received and records information in the online system.
• Articulates and communicates to the team the assignment, project, problem to be solved, and/or program issues under review, and deadlines and time frames for completion.
• Identifies, distributes, and balances workload and tasks among employees in accordance with established workflow, skill level, and/or occupational specialization.
• Makes adjustments to accomplish the workload in accordance with established priorities to ensure timely accomplishment of assigned team tasks; and ensures each employee has an integral role in developing the final team product.

Conditions of Employment

PHYSICAL REQUIREMENT:The work involves some walking, standing, bending, carrying of bundled items weighing as much as 50 pounds, occasional lifting and carrying of heavier materials; and pushing mail cages and tubs weighing up to 300 pounds.A physical examination is required every three (3) years to perform the work of the position. After an offer of employment has been made and before commencement of duties, the selectee MUST be physically qualified by the Library's Health Office.

Library of Congress employees are prohibited from using illegal drugs, including marijuana. The Library is part of the Federal Government and abides by federal law, so regardless of individual state or District of Columbia laws, marijuana use is illegal, considered criminal activity, and can affect your employment at the Library. In addition, past or current drug use and activities (e.g., selling or distributing) may deem you ineligible for employment.

Applicants must have had progressively responsible experience and training sufficient in scope and quality to furnish them with an acceptable level of the following knowledge, skills, and abilities to perform the duties of the position without more than normal supervision.

• Ability to utilize computer technology and software applications.
• Ability to meet and deal with others in performing leader work.
• Ability to plan, prioritize, organize and execute work.
• Ability to lead a diverse workforce.
• Ability to communicate in writing.
• Ability to communicate effectively other than in writing.

This job does not have an education qualification requirement.

Although it is the Library's policy to afford the maximum pay benefit to employees when setting rates of pay, a new appointee who has had no previous Federal service will generally be paid at step one of the grade.

The Library of Congress is an equal opportunity employer. Women, minorities, and persons with disabilities who meet eligibility requirements are strongly encouraged to apply.

Applicants must submit a complete application package that is received by the closing date of this announcement.

Appointment/retention is subject to a favorable evaluation of an appropriate personnel security/suitability investigation. For more information, please see:Vetting Process

This agency provides reasonable accommodation to applicants with disabilities. If you need a reasonable accommodation for any part of the application and hiring process, please email The decision on granting reasonable accommodation will be determined on a case-by-case basis.

Applicants with disabilities may be considered under special hiring procedures and must submit an appropriate certificate of eligibility when applying for this position. The proof or disability/certification may be issued by the State Vocational Rehabilitation Office, Disability Services or Career Services office of the applicant's college or university, or the Department of Veterans Affairs. The letter must verify that the applicant has a severe disability and must be dated within three years of the date of the application.Certification from health care providers are not accepted. For more information contact the Library's Office of EEO/Diversity Programs at or email FAILURE TO SUBMIT YOUR CERTIFICATION WILL CAUSE YOUR APPLICATION TO NOT BE CONSIDERED UNDER THE SELECTIVE PLACEMENT PROGRAM.

The Library of Congress is the national library of the United States and is part of the Legislative Branch of the Federal government. As such, all positions are in the excepted service.

The Library reserves the right to fill a lesser or greater number of vacancies indicated during the life of this vacancy announcement.

Initial permanent appointments to the Library of Congress require completion of a one-year probationary period. Probationary periods served at other Federal agencies do not count toward this requirement.

The Library of Congress may offer repayment for all or part of federally insured student loans. However, not all service units within the Library of Congress participates in the repayment of federally insured student loans. Therefore, determination to repay a federally insured student loan is subject to approval by the appropriate service unit.

Are you a veteran?Please indicate the type of veterans' preference you are claiming in your application materials and/or applicant profile and provide the appropriate supporting documentation to validate your claim.Those applying for 5-point preference must submit Member Copy 4 of your DD 214.Those applying for 10-point preference must fill out an SF-15 (click here for the form) and provide the required documentation listed on the back of the form.If required supporting documentation is not attached, Veterans' Preference will not be considered in the application process.

A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits. Review our benefits Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.

You will be evaluated for this job based on how well you meet the qualifications above.

The Library of Congress evaluates applicants through an applicant questionnaire and a structured interview. Applicants may also be screened for some jobs through licensing, certification, and/or education requirements, a narrative/application review, and/or a preliminary telephone interview.

The knowledge, skills, and abilities (KSAs) that are marked with a double asterisk (**) in the vacancy announcement and the applicant questionnaire are considered the most critical for a position. To be considered for final selection, applicants must demonstrate fully acceptable experience in these designated KSAs in the narrative/application review, preliminary telephone and/or full structured interview.

For more information regarding eligibility requirements, please see the Library of Congress Merit Selection Plan, Section 8.5, at: Merit Selection Plan

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