Customer Service Assistant

3 weeks ago


Sparks, Nevada, United States A - 1 Steel Inc Full time
Job Description

A - 1 Steel Inc is a family-owned steel company seeking a highly motivated and organized individual to fill the position of Customer Service Assistant. As a Customer Service Assistant, you will provide exceptional customer service and support to our customers, while also performing various administrative tasks to ensure the smooth operation of our office.

The estimated hourly rate for this position is $12-$18 per hour, depending on experience. Our benefits package includes paid vacation, medical, dental, and vision insurance.

Key Responsibilities:

  • Customer Service:
    • Respond to customer inquiries and resolve issues in a timely and professional manner.
    • Provide excellent customer service and support to our customers.
  • Administrative Tasks:
    • Assist with filing, photocopying, scanning, and other clerical duties as needed.
    • Organize and maintain office documents, both paper and electronic.
    • Prepare and format letters, reports, presentations, and other business documents.
  • Basic Bookkeeping:
    • Assist with data entry for accounts payable and receivable.
    • Help track expenses, invoices, and payments using Quickbooks (Preferred).
    • Reconcile receipts and maintain financial records in an organized manner.
    • Coordinate with the controller as needed.

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