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Customer Experience Representative

1 week ago

Scottsdale, Arizona, United States Azul Hospitality Full time
About Us: At Azul Hospitality, we pride ourselves on providing exceptional customer service and creating memorable experiences for our guests. We are a dynamic team of professionals who are passionate about what we do, and we're looking for like-minded individuals to join us.

We offer a competitive salary, comprehensive benefits package, and opportunities for growth and development. If you're looking for a challenging and rewarding career in hospitality, we encourage you to apply

Job Description: As a Front Desk Agent, you will be responsible for providing exceptional customer service, handling guest requests, and maintaining a clean and organized lobby area. You will also be responsible for managing front desk operations, including checking-in and out guests, handling room assignments, and processing payments.

Responsibilities:
  • Provide exceptional customer service to guests.
  • Handle guest requests and resolve any issues in a timely manner.
  • Maintain a clean and organized lobby area.
  • Manage front desk operations, including checking-in and out guests, handling room assignments, and processing payments.

Requirements:
  • High school diploma or equivalent required.
  • Experience in hospitality industry preferred.
  • Excellent communication and interpersonal skills.
  • Able to work in a fast-paced environment.