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Sea Logistics Customer Care Specialist

2 months ago


Rockland, Massachusetts, United States Kuehne+Nagel Full time

Customer Care Specialist Role at Kuehne+Nagel

We are seeking a skilled Customer Care Specialist to join our team at Kuehne+Nagel. As a key member of our logistics team, you will be responsible for providing exceptional customer service to our clients.

Key Responsibilities:

  • Assist customers with inquiries and issues regarding shipments
  • Maintain accurate records of customer interactions and transactions
  • Coordinate with various departments to ensure timely resolution of customer concerns
  • Provide exceptional customer service through phone, email, and chat support
  • Collaborate with team members to improve overall customer satisfaction
  • Stay up-to-date on company policies and procedures to provide accurate information to customers

About Kuehne+Nagel

Kuehne+Nagel is a leading logistics company that provides innovative and reliable solutions to our clients. We are committed to delivering exceptional customer service and building long-term relationships with our customers.