Care Coordinator Specialist
3 weeks ago
**About Metropolitan Family Services**
At Metropolitan Family Services, we empower families to reach their greatest potential and positively impact their communities. With a rich history dating back to 1857, our comprehensive human services agency has been at the forefront of empowering families for generations.
**Job Summary**
We are seeking a highly skilled Care Coordinator Specialist to join our IHPA South Chicago Team. As a key member of our team, you will be responsible for providing outreach and engagement services to assist in linkage to appropriate integrated services based on acuity level and/or response to a populating care task.
**Responsibilities**
- Monitor IHPA population health management platform (HealthEC) to complete care tasks that populate for members and identify members with high utilization of ER visits and Hospital admissions so targeted interventions can be provided.
- Provide education and training to MFS staff and other community providers regarding care coordination and its purpose, IHPA workflows and processes, etc.
- Monitor Admission Discharge Transfer (ADT) feed daily for IHPA members entering/discharging from an emergency room, inpatient hospitalization, or other coordinated care interface, following up with members at the ER and/or hospital, and facilitating post-discharge appointments.
**Requirements**
- Bachelor's degree in Social Work or Human Services related field, required.
- Experience working with diverse clientele with significant behavioral health needs, preferred.
- Knowledge of and/or experience with care coordination and Managed Care Organizations (MCO), preferred.
**What We Offer**
- A competitive salary range of $47,000 to $52,000 annually, based on skill and experience level.
- A comprehensive benefits package, including Blue Cross Blue Shield (BCBS) medical coverage options, ZERO, HSA contributions, Teladoc services, dental HMO and PPO options, VSP vision insurance, individual life insurance policy, Short-Term Disability (STD) and Long-Term Disability (LTD), Flexible Spending Account (FSA) options, Ascensus 401K Plan with up to a 4% match, paid holidays, PTO, Training and Professional Development Plan, E-Pet Insurance options, and Comprehensive Employee Assistance Program (EAP).
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