Retail Sales Associate
5 days ago
About the Role
We are seeking a highly motivated and customer-focused Retail Sales Associate to join our team at H&M Group. As a Retail Sales Associate, you will play a key role in delivering exceptional customer service and contributing to the store's sales and profit.
Key Responsibilities
- Actively engage with customers to provide a personalized shopping experience and offer assistance with product selection.
- Support the maintenance of a clean and organized sales floor, including folding, hanging, and merchandising garments according to H&M guidelines.
- Unload delivery trucks, receive, and unpack merchandise, and label items with security tags within efficiency timelines.
- Process transactions, handle customer returns, and maintain accurate inventory levels.
- Educate customers about our H&M Loyalty program and promote our brand.
- Collaborate with colleagues to achieve sales goals and maintain a positive working environment.
- Adhere to H&M standards and local legislation regarding health and safety, security, and administrative processes.
Requirements
- Passion for customer service and helping others find their style.
- Ability to multitask in a fast-paced environment.
- Inclusive, positive, creative, and willing to learn on the job.
- Team player with a flexible approach.
- Ability to lift in excess of 20 pounds and stand for long periods.
- Flexibility to work a variety of shifts, including nights and weekends.
What We Offer
H&M Group is committed to providing a positive and inclusive work environment. As a Retail Sales Associate, you will have the opportunity to develop your skills, work with a diverse team, and contribute to the success of our business.
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