Retail Sales Associate

5 days ago


San Antonio, Texas, United States H&M Group Full time

About the Role

We are seeking a highly motivated and customer-focused Retail Sales Associate to join our team at H&M Group. As a Retail Sales Associate, you will play a key role in delivering exceptional customer service and contributing to the store's sales and profit.

Key Responsibilities

  • Actively engage with customers to provide a personalized shopping experience and offer assistance with product selection.
  • Support the maintenance of a clean and organized sales floor, including folding, hanging, and merchandising garments according to H&M guidelines.
  • Unload delivery trucks, receive, and unpack merchandise, and label items with security tags within efficiency timelines.
  • Process transactions, handle customer returns, and maintain accurate inventory levels.
  • Educate customers about our H&M Loyalty program and promote our brand.
  • Collaborate with colleagues to achieve sales goals and maintain a positive working environment.
  • Adhere to H&M standards and local legislation regarding health and safety, security, and administrative processes.

Requirements

  • Passion for customer service and helping others find their style.
  • Ability to multitask in a fast-paced environment.
  • Inclusive, positive, creative, and willing to learn on the job.
  • Team player with a flexible approach.
  • Ability to lift in excess of 20 pounds and stand for long periods.
  • Flexibility to work a variety of shifts, including nights and weekends.

What We Offer

H&M Group is committed to providing a positive and inclusive work environment. As a Retail Sales Associate, you will have the opportunity to develop your skills, work with a diverse team, and contribute to the success of our business.



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