Restaurant Technology Transformation Consultant

3 weeks ago


New York, New York, United States Point B Full time
About the Role

Point B is seeking a highly skilled Restaurant Technology Transformation Consultant to join our team. As a key member of our Digital & Tech Modernization practice, you will be responsible for leading and advising clients on the strategy, selection, planning, implementation, and deployment of front of house restaurant technologies.

Key Responsibilities
  • Lead and advise clients on the strategy, selection, planning, implementation, and deployment of front of house restaurant technologies.
  • Lead and facilitate working sessions and meetings, including requirements gathering, process design, conference room pilots, Steering Committees, and deployment planning.
  • Help grow and shape our Digital & Tech Modernization practice and our restaurant technology transformation offering by contributing thought leadership and experience to its products and capabilities.
  • Drive business development by strengthening existing client relationships, attending and presenting at industry conferences, and identifying and engaging with new, untapped clients.
  • Contribute to the firm's growth and reputation by helping to develop and lead other Point B Associates.
  • Guide and mentor Point B associates on client engagements.
Requirements
  • Earned a B.A. or B.S. degree.
  • 10+ years of experience in Digital Transformation and Enterprise Application modernization strategy and execution.
  • 2-4 years management consulting experience.
  • 2-4 years of multi-unit front of house restaurant technology experience (technologies used within the 4-walls of the restaurant).
  • Prefer candidates who have operational experience in multi-unit restaurants or have worked for a restaurant brand.
  • Hands-on experience in restaurant technology transformation advisory, and program/delivery leadership.
  • Experience and subject matter expertise related to Enterprise Application Cloud infrastructure (IaaS, PaaS) and SaaS solution (POS, KDS, DMB, Kiosk, Drive-Thru, Reservations, Catering/Events, etc) planning, selection, & implementation.
  • Developed holistic strategies (people, process, technology) for client Enterprise-wide front of house initiatives.
  • Built and cultivated business relationships and contributed to the growth of a practice area.
  • Demonstrated an ability to serve and act as a trusted advisor to senior leadership teams.
  • Provided leadership across multiple industries (Retail, Restaurant/Hospitality) and a variety of business functional areas.
What We Offer
  • The opportunity to serve in a key leadership role and help build an emerging practice area within Point B.
  • The support of a well-established consulting firm and access to a broad network of experienced people.
  • The ability to chart your career path based on expertise and passions.
  • An environment that encourages you to identify new opportunities and supports you in reaching your goals.
  • The chance to have a balanced lifestyle by working with local or national clients in a flexible consulting model.
  • The opportunity to further enable fun and collaborative culture with teams that are as passionate about their communities as they are about their clients.
  • A comprehensive, flexible Total Rewards program that supports and recognizes each individual's unique needs and contributions to the firm.
  • Opportunity to travel nationally and to align yourself to one of our existing geographic markets for culture and community.


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