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Assistant Manager

2 months ago

Saint Cloud, Minnesota, United States Caribou Coffee Operating Company, Inc. Full time
Job Summary

The Assistant General Manager (AGM) is a key leadership role at Caribou Coffee Operating Company, Inc. that focuses on growth and development. This position is designed to develop future leaders who can think strategically about the store and the company as a whole.

Key Responsibilities
  • Developing Leadership Skills: The AGM will work closely with the General Manager to develop their leadership skills and become a future leader within the company.
  • Store Operations: The AGM will be responsible for the day-to-day operations of the store, including managing staff, inventory, and customer service.
  • Problem-Solving: The AGM will be expected to identify and solve problems in a timely and effective manner, while also communicating with the General Manager and other stakeholders.
  • Team Development: The AGM will work to develop and motivate the team, creating a positive and productive work environment.
  • Customer Service: The AGM will be responsible for ensuring that customer service standards are met, and that customers have a positive experience in the store.
Requirements
  • Experience: 1-3 years of prior restaurant or retail experience, with a strong customer service commitment and orientation.
  • Education: High school diploma or GED equivalent.
  • Skills: Strong leadership and communication skills, ability to work in a fast-paced environment, and a passion for customer service.
Physical Requirements

The physical requirements for this position include hearing, speaking, seeing, bending, reaching, lifting up to 50 pounds, and being able to stand for 4 to 8 hours.

Equal Opportunity Employer

Caribou Coffee Operating Company, Inc. is an equal opportunity employer and welcomes applications from diverse candidates.