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Bilingual Customer Service Specialist
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Albuquerque, New Mexico, United States Enterprise Bank and Trust Full timeAbout UsWe are a dynamic bank committed to helping our customers achieve their financial goals. Our team of experts is dedicated to providing exceptional service and support to our clients.
Bilingual Customer Service Specialist
7 days ago
At Enterprise Bank & Trust, we pride ourselves on being a leader in the financial industry while remaining true to our commitment to community and professional growth. With a focus on creating a work environment that promotes collaboration, innovation, and excellence, we strive to provide our customers with exceptional service and support.
We believe in fostering long-term relationships with clients and supporting local communities through charitable initiatives and volunteer opportunities. As a team member, you will have the opportunity to contribute to the success of our organization and chart your own career path.
Job Responsibilities
The Financial Services Representative plays a critical role in delivering exceptional customer service and ensuring a positive experience for our clients. Key responsibilities include account origination, handling teller transactions, and responding to customer inquiries by telephone and in person.
Key Performance Indicators:
* Meet or exceed customer satisfaction targets
* Achieve sales targets for bank products and services
* Maintain high levels of accuracy and productivity in performing teller duties
What We Offer
In addition to competitive compensation and benefits, we offer a range of employee perks designed to promote work-life balance and professional growth. These include annual paid volunteer time off and charitable-matching opportunities, as well as training programs to help you develop new skills and advance in your career.
Our Culture
We value diversity, equity, and inclusion in all aspects of our business. As an Equal Opportunity Employer, we are committed to creating a work environment that is inclusive and respectful of all employees, regardless of their background or characteristics.
