Staff Product Manager

4 weeks ago


Irving, Texas, United States Michaels Full time
Product Manager - Staff

Michaels is seeking a highly skilled and experienced Product Manager to lead the development of our product domain strategy. As a key member of our team, you will be responsible for delivering high-quality products that meet the company's OKR/KPIs.

Key Responsibilities:
  • Develop a global product domain strategy, including strategic planning for product domain portfolio and dependencies from other teams.
  • Create new metrics to measure customer insights and form a holistic understanding of the end-to-end customer experience.
  • Propose and evaluate product changes in other domains based on a holistic understanding of the end-to-end customer experience.
  • Prioritize multiple projects and ensure front-end product design is successful.
  • Develop a global product domain strategy, plan product launches, and drive product lifecycle from requirement definitions to launch activities.
  • Create opportunity assessments and global ROI calculations for proposed strategies in their domain.
  • Steer technical designs toward architectural patterns and high reliability, understand and manage risks and dependencies, and deliver high-quality products.
  • Lead data analysis for their domain and evaluate global impact by creating a hypothesis, executing tests, and analyzing results.
Requirements:
  • 6+ years of product management experience in a related industry (digital / e-commerce is preferred).
  • Exceptional customer service, listening, problem-solving, and interpersonal skills.
  • Solid understanding of how core technologies are utilized in their product domain and fluency in the pros and cons of technical alternatives.
About Michaels:

Michaels is a leading creative destination in North America, operating over 1,290 stores in 49 states and Canada, and online at Michaels.com and Michaels.ca. We are committed to delivering on our purpose to fuel the joy of creativity and fostering an inclusive environment for everyone to learn, shop, and create.

Michaels is an Equal Opportunity Employer, and we are here for all Team Members and all Makers to create, innovate, and be better together.


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