Retail Sales Associate

3 weeks ago


West Mifflin, Pennsylvania, United States Sam's Club Full time

**About the Role**

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We are seeking a highly motivated and customer-focused individual to join our team as a Cart Attendant and Member Assistant at Sam's Club. This is an excellent opportunity to start a fulfilling career in retail sales and provide exceptional service to our members.

**Responsibilities**

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  • Maintain a positive attitude by smiling, greeting, and thanking members
  • Provide exceptional customer service to members across the club as needed, answering any questions they may have
  • Maintain a clean, neat, and member-ready area

**What You'll Do**

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  1. Ensures club pick-up orders are filled by contacting members to notify when pickup time is delayed; informing members when products are unavailable (for example, out of stock); offering members alternative product options when needed; ensuring products are selected and packaged according to company policies and procedures; ensuring items are dispensed when members arrive for pickup; resolving member issues and concerns; and promoting the company's products and services
  2. Maintains safety of facility according to company policies and procedures by conducting safety sweeps; following procedures for handling merchandise; and correcting and reporting unsafe situations to facility management
  3. Provides member service by acknowledging the member and identifying member needs; assisting members with purchasing decisions; processing member purchases; assisting with payments according to company policies and procedures for different membership and payment types; utilizing cash registers to assist members with transactions; locating and organizing merchandise; zoning the designated areas; resolving member issues and concerns; promoting the company's products and services; organizing and maintaining availability of carts/flatbeds; assisting members with transporting items; utilizing cart retrieval equipment according to company policies and procedures; and maintaining parking lot cleanliness

**Benefits**

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  • Competitive hourly rate of $17.50-$24.00 per hour based on experience and qualifications
  • Performance-based bonus awards and other great benefits for a happier mind, body, and wallet
  • Health benefits including medical, vision, and dental coverage
  • Financial benefits including 401(k), stock purchase, and company-paid life insurance
  • Paid time off benefits including PTO, parental leave, family care leave, bereavement, jury duty, and voting
  • Other benefits including short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more

**Eligibility Requirements**

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Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms. For information about benefits and eligibility, see One.Walmart at https://bit.ly/3iOOb1J.



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