Delaware Healthcare Navigator

7 days ago


Dover, Delaware, United States CAI Full time

About the Role

The Delaware Healthcare Navigator will play a crucial role in coordinating and managing community-based care for our clients in Delaware. This position requires a skilled professional to assess, plan, implement, and evaluate care for individuals with chronic health needs.

Key Responsibilities

  • Travel to members' homes, nursing facilities, and other community-based settings to complete face-to-face needs assessments and subsequent telephonic contact.
  • Assess, plan, coordinate, implement, and evaluate care for eligible members with chronic and complex healthcare, social service, and custodial needs.
  • Cover coordination across the continuum of services and assist members with physical, behavioral, long-term services and supports (LTSS), social, and psychosocial needs in the safest, least restrictive way possible while considering the most cost-effective approach.
  • Facilitate authorization, coordination, continuity, and appropriateness of care and services in community or Home and Community-Based Services (HCBS).
  • Foster transitions to alternate care settings such as hospital to home, nursing facility to community setting using an integrated care team to address the member's specific needs.
  • Educate members or caregivers regarding healthcare needs, available benefits, resources, and services including options for long-term care community or facility-based service delivery.
  • Develop a plan of care in conjunction with members or caregivers to identify services meeting the member's specific needs and goals.

Requirements

  • Current Registered Nurse license in the state of Delaware.
  • At least 5 years of case management experience, emphasizing collaboration and coordination across various healthcare services.
  • Excellent communication and interpersonal skills to interact effectively with members, caregivers, and healthcare professionals.

Benefits

This is a full-time 3-month contract-to-hire role with hybrid work arrangements. The successful candidate will have access to comprehensive training and ongoing support to ensure their success in this critical role. A competitive salary of $80,000 - $110,000 per year is offered based on experience, along with opportunities for growth and professional development within the organization.



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