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Customer Service Representative

2 weeks ago


Cincinnati, Ohio, United States Walmart Full time
Job Description

At Walmart, we are looking for a skilled Customer Service Representative to join our team. As a frontline associate, you will play a critical role in delivering exceptional customer experiences and providing assistance with purchasing decisions.

Key Responsibilities:

  • Acknowledge and greet customers promptly, identifying their needs and preferences.
  • Assist customers with locating merchandise, resolving issues, and promoting company products and services.
  • Process customer purchases, handle payments, and maintain a clean and organized store environment.

Requirements:

  • Previous retail experience, including operating front-end equipment and mobile applications.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment, multitasking and prioritizing tasks efficiently.

About Us:

Walmart is an equal opportunity employer committed to diversity and inclusion. We strive to create a workplace that values and respects all associates, fostering a culture of belonging and growth.