Home Loan Servicing Specialist

4 days ago


Irving, Texas, United States Bank of Oklahoma Full time
Job Summary

BOK Financial Corporation is seeking a talented Mortgage Customer Service Agent to join our team in Irving, Texas. In this role, you will provide exceptional customer service, resolve client inquiries, and work closely with the sales team to ensure seamless communication.

Responsibilities
  • Answer client calls, respond to emails, and provide in-person support as needed
  • Resolve client issues related to mortgage accounts, such as payment discrepancies or account closures
  • Collaborate with the sales team to identify opportunities for cross-selling and upselling
Compensation and Benefits

The estimated salary for this position is around $75,000 - $95,000 per year, depending on experience and qualifications. Our company offers a comprehensive benefits package, including health insurance, retirement plans, and paid time off.

Requirements
  • 1+ year of experience in customer service or a related field
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment
How to Apply

To apply for this exciting opportunity, please submit your resume and a cover letter highlighting your relevant skills and experience.



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