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Data Entry Specialist

2 months ago

Dallas, Texas, United States HiOperator Full time
About the Role

We are seeking a highly skilled Data Entry Specialist to join our team at HiOperator. As a Data Entry Specialist, you will be responsible for providing exceptional customer service to our clients through various support services, including chat and email.

Key Responsibilities
  • Serve as the primary point of contact for our clients' customers, providing timely and effective support through chat and email.
  • Achieve key customer satisfaction and performance standards, ensuring high-quality service delivery.
  • Provide feedback to improve our internal software, contributing to the continuous enhancement of our tools and processes.
  • Collaborate closely with Operations Team Leads and Managers to ensure seamless communication and coordination.
Requirements
  • Ability to read and comprehend documents written in English.
  • Willingness to work in a high-production, fast-paced environment.
  • 40+ wpm with 99% accuracy and sustained competitive entry rate required.
  • Dependability, quick learning, and problem-solving skills are essential.
  • Comfortable using the Google Suite of products and tech-savvy.
What We Offer
  • Opportunity for growth at a rapidly growing startup.
  • Performance-based workplace.
  • Multiple schedule options.
  • Medical, dental, and vision benefits.
Shift Options

We offer flexible scheduling to accommodate your needs:

  • Monday - Friday, 7 AM - 4 PM.
  • Monday - Friday, 2 PM - 11 PM.
  • Saturday - Tuesday, 8 AM - 7 PM.
Why Join Us

At HiOperator, we are passionate about automating customer service by pairing people with technology. Our mission is to revolutionize the industry, and we're looking for talented individuals like you to join our quest.