Optical Care Specialist

1 day ago


Bloomfield Hills, Michigan, United States Midwest Vision Partners Full time
Job Overview

The Midwest Vision Partners is seeking an Optical Care Specialist to join their team. This role involves participating in the care of patients in a clinic setting, including greeting patients and explaining what they should expect during their appointment.

Schedule and Compensation

This position is available Monday through Thursday 7:30 a.m. - 4:30 p.m., and Friday 7:30 a.m. - 3:30 p.m. The estimated salary for this role is $42,000 - $55,000 per year, depending on experience.

Responsibilities
  • Interact with patients to accurately gather information and enter it into our electronic medical records system;
  • Proactively engage patients in communicating what to expect with the visit and continues to communicate delays or any other changes with the patient;
  • Initiate and perform documentation of the patient's chief complaint, present illness, and captures past medical history;
  • Accurately record all information in EMR system according to established standards and physician requirements;
  • Conduct tests and measures eye muscle function, pupil size, and reactivity;
  • Apply drops to anesthetize, dilate, or medicate eyes;
  • Assist with minor surgery procedures, intraocular injections and laser treatments, in an exam room or treatment room, including preparing patients for sterile procedures;
  • Educate patients regarding the administration of medications, and pre and post operative instructions, as directed by physicians;
  • Readily scribe for physician;
  • Securing patient information and maintaining patient confidence by completing and safeguarding medical records, completing diagnostic and procedure coding, and keeping patient information confidential, following all HIPAA requirements;
  • Utilizes effective problem-solving skills to respectfully and efficiently de-escalate any dissatisfied patients;
  • Demonstrate basic knowledge of eye anatomy, disease, symptoms & ocular medications;
  • Stay current with the latest technologies and medications and be able to answer general patient questions;
  • Assists team members and completes other special projects as requested.

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