Registration Coordinator

The Registration Specialist plays a vital role in ensuring a smooth and efficient patient experience. This individual is responsible for check-in, preregistration, registration, preadmission, and admission processes. Key responsibilities include obtaining accurate demographic information, adhering to compliance regulations, and ensuring timely and accurate processing of patient information.

• Obtain photo ID, insurance cards, signed forms, and orders (when applicable) and scan into the medical record at the time of registration/admission.
• Work and maintain system work queues to ensure efficient processing of patient information.
• Answer telephone calls, fax documents, scan files, and perform other duties as assigned by the manager.
• Be cross-trained with System Scheduling, Authorization, and Referrals to assist as needed.
• Collaborate with other personnel to ensure a smooth and timely flow of patients and information to maximize reimbursement for services.
• Provide quality customer service and promote harmonious and efficient intra and interdepartmental relationships.
• Maintain confidentiality and adhere to the Mission, Vision, Values, and Philosophy of the department and Saint Francis Healthcare System.

• High School Diploma or equivalent required.
• Two years of experience in a business, billing, or healthcare scheduling/registration/admissions setting preferred.
• Ability to proficiently utilize a computer and software programs is essential.
• Must maintain professional and courteous manners in dealing with customers and staff in all manners of communication.
• Must demonstrate appropriate and timely independent judgment.

Saint Francis Healthcare System is an equal employment opportunity employer and complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities.

The system supports the overall health and wellness of its colleagues by discouraging the use of tobacco and nicotine products.