Merchandising Lead

3 weeks ago


Crystal Lake, Illinois, United States Wal-Mart Stores , Inc. Full time
Job Summary

We are seeking a highly skilled Merchandising Lead to join our team at Wal-Mart Stores, Inc. in Crystal Lake, IL. As a key member of our business operations team, you will be responsible for providing exceptional member service, supervising associates, and maintaining the sales floor.

Key Responsibilities
  • Member Service: Acknowledge members, identify their needs, and provide guidance and support on self-service technology, purchasing decisions, and resolving member issues.
  • Associate Supervision: Assign duties, communicate goals and feedback, train associates on processes and procedures, and provide direction and guidance on member service approaches.
  • Sales Floor Maintenance: Receive and stock supplies and merchandise, organize and maintain the sales floor, and ensure compliance with company policies and procedures.
  • Team Leadership: Develop and implement processes and practices to meet business needs, lead and participate in teams, and demonstrate compliance with company policies and standards of ethics and integrity.
Requirements
  • 6 months retail experience and 6 months customer service experience
  • Leading a team and supervising experience, including hiring, evaluating, mentoring, developing, and managing the workload of others
Benefits

We offer competitive pay, performance-based bonus awards, and other great benefits, including health benefits, financial benefits, paid time off, and more.


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