Housing Specialist
4 weeks ago
Job Location: New York, NY
Position Type: Full Time
Education Level: BA/BSc
Salary Range: $45,000.00 - $45,000.00 Salary/year
Job Shift: Monday - Friday 9 AM - 5 PM
DescriptionThe Bridge is committed to changing lives by providing help, hope, and opportunity to the most vulnerable in our community. Our comprehensive range of evidence-based rehabilitative services includes mental health and substance abuse treatment, housing, vocational training, job placement, healthcare, education, and creative arts therapies.
Job SummaryThe HLPS Housing Specialist is part of a human service team that develops and executes housing plans, placement, and follow-up for referred clients. This role collaborates with case managers and clients, as well as the HLPS Housing Acquisitions Director, to identify and secure permanent housing.
Key Responsibilities- Establish linkages and maintain solid working relationships with supportive housing providers, real estate brokers, managing agents, and landlords to identify new housing opportunities for clients.
- Maintain and update a database of available housing options with relevant details and document status changes, findings, activities, and provide updates on new and total inventory on a weekly or more basis.
- Maintain consistent, transparent communication and sharing of relevant information with HLPS program partners.
- Ensure uniformity in maintaining fair housing standards in securing apartments.
- Confirm landlord and management company compliance in meeting established housing laws, building codes, and lease agreements.
- Inform case management staff of unit readiness and/or problems with clients maintaining units.
- Work with case managers to identify and problem-solve barriers to permanent housing and assist with preparing clients for the housing process.
- Work with case management staff to resolve crises or conflicts with building owners, landlords, and management.
- Provide accurate, complete, and timely data entry and other documentation of findings, apartment unit status, inspections, readiness, and as needed, interactions and assessments with clients.
- Attend staff meetings, case conferences, group supervision, and professional development activities as needed.
- Collaborate with other consortium partners as necessary.
- Support an environment that embeds diversity, equity, inclusion, and accessibility (DEIA).
- Participate in a workplace culture that inspires high-level performance, collaboration, accountability, and professional and respectful interaction.
- Employ best practices for effective feedback and communication at all levels of staff engagement.
Required Knowledge, Skills, and Abilities:
- Work experience should include, but is not limited to, NYC voucher programs, housing subsidies, supportive housing programs, and negotiating lease agreements with landlords and/or realtor management companies providing housing for special needs populations.
- Knowledge of applicable state and city housing and disability laws and codes is essential.
- Computer literacy with advanced knowledge of Word, Excel, and Outlook.
- Prior experience using HOME, CARES, CAPS, Housing Connect, etc. databases.
- Willingness to travel throughout the five boroughs and make multiple visits in the community as needed.
- Sporadic evening or weekend hours may be required.
- Demonstrated commitment to quality and data-driven reporting as applicable.
- Excellent public-facing customer service skills.
- Strong written and verbal communication skills.
- Action-oriented, entrepreneurial, flexible, and innovative approach to housing availability search.
- Bilingual highly desired.
The Bridge Inc. is an Affirmative Action / Equal Opportunity Employer.
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