Customer Experience Advisor

2 weeks ago


Bartlett, Texas, United States Serra Chevrolet of Bartlett Full time
About the Role

We are seeking a highly skilled and motivated Customer Experience Advisor to join our service team at Serra Chevrolet of Bartlett. In this role, you will be responsible for delivering exceptional customer service and ensuring the highest level of satisfaction.

You will work closely with customers to understand their vehicle needs and provide personalized solutions. You will also be responsible for resolving any issues or concerns that may arise during the service process.

The ideal candidate will have excellent communication and interpersonal skills, as well as the ability to work in a fast-paced environment. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply.

Estimated Salary: $55,000 - $75,000 per year

Responsibilities
  • Deliver exceptional customer service and ensure customer satisfaction
  • Work closely with customers to understand their vehicle needs and provide personalized solutions
  • Resolve any issues or concerns that may arise during the service process
  • Communicate effectively with customers and colleagues
Requirements
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment
  • High school diploma or equivalent required; degree in a related field preferred
  • Previous experience in a service-related role preferred
What We Offer
  • Competitive salary and benefits package
  • Paid vacation and holidays
  • Opportunities for professional growth and development
  • A dynamic and supportive work environment


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