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Retail Sales Associate II

2 months ago

Brentwood, Tennessee, United States CubeSmart Full time

Job Title: Retail Sales Associate II

Job Summary:

CubeSmart is seeking a highly motivated and customer-focused Retail Sales Associate II to join our team. As a Retail Sales Associate II, you will be responsible for providing exceptional customer service, managing the leasing process, and taking ownership of your store's retail business.

Responsibilities:

  • Listen to customers to understand their unique situation and provide personalized solutions
  • Become an expert in self-storage by renting storage spaces and managing the leasing process, including offering insurance and making collection calls
  • Take ownership of your store's retail business, including making bank deposits and managing inventory
  • Participate in operations activities such as keeping the property clean, performing lock checks, and showing units to potential customers
  • Utilize our Point of Sales system (POS) to take payments, manage customer accounts, and maintain inventory
  • Process invoices and manage reports
  • Maintain inventory of supplies and manage legal process for auctions
  • Manage customer complaints and repairs

Requirements:

  • A positive and outgoing personality with a passion for helping people
  • Previous experience in retail or customer service required
  • Basic understanding of reading financial reports and managing expenses
  • Basic computer skills
  • Ability to work Saturdays and have a valid driver's license with insurance and access to reliable transportation

What We Offer:

  • Competitive hourly rate and bonus opportunities
  • Paid time off, vacation, sick, and holidays
  • Generous health benefits
  • 401k retirement plan with company match
  • Short-term disability
  • Tuition reimbursement
  • Storage discounts

About CubeSmart:

CubeSmart is a leading provider of self-storage solutions, and we are committed to providing exceptional customer service and a positive work environment. If you are a motivated and customer-focused individual who is looking for a challenging and rewarding career opportunity, we encourage you to apply.