Customer Service Associate
4 days ago
About Our Team
We are a diverse and dynamic team of professionals who share a passion for fitness and exceptional customer service. As a Receptionist for F45 Studio, you will be part of our expanding NYC team, working closely with the Membership Manager and Head Trainer to deliver an exceptional experience to our members.
The ideal candidate is energetic and enthusiastic, with excellent communication skills and a willingness to grow our thriving membership community. Proficiency in Mindbody is a plus.
We offer a competitive salary of $40,000 - $50,000 per year, depending on experience.
Key Responsibilities:
- Provide exceptional customer service to our members
- Manage front desk operations, including scheduling and membership sales
- Collaborate with the Membership Manager and Head Trainer to foster and retain current members
- Communicate effectively with managers regarding studio matters
Requirements:
- 1-2 years of experience in front desk or a similar field
- Basic understanding of Mindbody Business
- Excellent communication and interpersonal skills
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