Party City Team Member
3 weeks ago
About the Role:
We are seeking a highly motivated and customer-focused Key Holder to join our team at Party City. As a Key Holder, you will be responsible for providing an exceptional shopping experience for our customers, ensuring our store is always customer-ready, and driving sales growth.
Key Responsibilities:
- Open and close the store, including alarm activation and deactivation
- Count and prepare tills for store opening and balancing at the end of the day
- Prepare deposits and count safe
- Provide excellent customer service, including price overrides, discounts, refunds, exchanges, and other manual adjustments as needed
- Perform Leader on Duty (LOD) functions when the Store Team Leader or Team Leader is absent
- Review and validate Daily Party Plan tasks when performing LOD functions
- Solve customer-related issues when performing LOD role
- Execute Emergency Response procedures as needed when acting in the LOD function
- Receive freight and maintain receiving procedures
- Balloon orders prepared for the next day
- Recovery and cleaning of the store, including sales floor, counter, backroom, breakroom, bathroom, and office
- Daily scan audit at opening
- Communication review on Party Central, reading and reacting to emails and text threads
Requirements:
- Prior retail experience
- Ability to lead others in a fast-paced environment
- Helpful, passionate, and fun personality
- Ability to inspire and serve others
- Adaptable and able to manage change
- Results-driven
- Dependable and committed
- Enjoy planning parties and events
What We Offer:
- Comprehensive benefit plan
- 401(K) program
- Tuition reimbursement
- Competitive hourly wage
- Fun working environment
- Flexible scheduling
- Relaxed dress code
- 30% discount
- Work-life balance, no late nights, and closed Thanksgiving, Christmas, and Easter
- Lifestyle benefits
Career Path:
- From Key Holder, your next steps would be: Team Leader (Operations, Balloons, Omni), Store Team Leader, and District Team Leader
Expected Salary Range: $17.05
The salary range offered for this position is a good faith description of the expected salary range this role will pay. Party City reserves the right to pay more or less than the stated range based on a variety of factors such as experience, geography, etc.
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