Party City Team Member

3 weeks ago


Spokane, Washington, United States Party City Full time
Job Title: Key Holder

About the Role:

We are seeking a highly motivated and customer-focused Key Holder to join our team at Party City. As a Key Holder, you will be responsible for providing an exceptional shopping experience for our customers, ensuring our store is always customer-ready, and driving sales growth.

Key Responsibilities:

  • Open and close the store, including alarm activation and deactivation
  • Count and prepare tills for store opening and balancing at the end of the day
  • Prepare deposits and count safe
  • Provide excellent customer service, including price overrides, discounts, refunds, exchanges, and other manual adjustments as needed
  • Perform Leader on Duty (LOD) functions when the Store Team Leader or Team Leader is absent
  • Review and validate Daily Party Plan tasks when performing LOD functions
  • Solve customer-related issues when performing LOD role
  • Execute Emergency Response procedures as needed when acting in the LOD function
  • Receive freight and maintain receiving procedures
  • Balloon orders prepared for the next day
  • Recovery and cleaning of the store, including sales floor, counter, backroom, breakroom, bathroom, and office
  • Daily scan audit at opening
  • Communication review on Party Central, reading and reacting to emails and text threads

Requirements:

  • Prior retail experience
  • Ability to lead others in a fast-paced environment
  • Helpful, passionate, and fun personality
  • Ability to inspire and serve others
  • Adaptable and able to manage change
  • Results-driven
  • Dependable and committed
  • Enjoy planning parties and events

What We Offer:

  • Comprehensive benefit plan
  • 401(K) program
  • Tuition reimbursement
  • Competitive hourly wage
  • Fun working environment
  • Flexible scheduling
  • Relaxed dress code
  • 30% discount
  • Work-life balance, no late nights, and closed Thanksgiving, Christmas, and Easter
  • Lifestyle benefits

Career Path:

  • From Key Holder, your next steps would be: Team Leader (Operations, Balloons, Omni), Store Team Leader, and District Team Leader

Expected Salary Range: $17.05

The salary range offered for this position is a good faith description of the expected salary range this role will pay. Party City reserves the right to pay more or less than the stated range based on a variety of factors such as experience, geography, etc.



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