Emergency Dispatch Trainer

4 weeks ago


Chicago, Illinois, United States Axxum Technologies Full time
Job Overview

We are seeking a highly skilled Emergency Dispatch Trainer to join our team at Axxum Technologies. As a key member of our training department, you will be responsible for designing, delivering, and continuously improving training programs for Call-Takers, Dispatchers, and Supervisors.

Key Responsibilities
  • Develop comprehensive training programs, including curriculum, training materials, and scenario-based exercises, tailored to Call-Takers and Dispatchers.
  • Ensure programs align with organizational goals, industry best practices, and regulatory requirements.
  • Regularly update materials to reflect evolving standards and technologies.
Requirements
  • Bachelor's degree in a relevant field or equivalent experience in emergency or public safety dispatching.
  • In-depth knowledge and experience with Public Safety CAD Systems.
  • Strong communication and interpersonal skills.
  • Ability to present complex technical information to non-technical audiences.
  • Familiarity with adult learning principles and training methodologies.
  • Ability to work independently and as part of a team.
  • Flexibility to accommodate 24/7 schedules.
  • Willingness to travel to various training locations.
  • Ability to work across different shifts (1st, 2nd, or 3rd).
Benefits

Axxum Technologies offers a competitive salary and benefits package, including health insurance, paid vacation, disability, and life insurance. We are committed to attracting and retaining exceptional talent committed to serving our clients.



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