Customer Service Representative

5 days ago


San Jose, California, United States Walgreens Full time

At Walgreens, we're committed to delivering exceptional customer service and creating a welcoming environment for our guests. As a Customer Service Associate, you will play a vital role in ensuring that our customers receive the best possible experience in our stores.

Job Summary:

We're seeking a skilled and friendly Customer Service Associate to join our team. In this role, you will be responsible for providing top-notch customer service, responding to customer inquiries, and resolving issues promptly and professionally.

Responsibilities:

  • Provide exceptional customer service by greeting customers, answering questions, and resolving issues in a timely and professional manner
  • Respond to customer inquiries and concerns in a polite and courteous manner
  • Work collaboratively with store staff to maintain a clean and organized store environment
  • Participate in visual merchandising and inventory management tasks as needed

Requirements:

To be successful in this role, you must have excellent communication and interpersonal skills, a strong attention to detail, and the ability to work effectively in a fast-paced environment. You should also be able to lift up to 25 pounds and stand for long periods of time.

Preferred Qualifications:

  • Previous retail experience, preferably in a customer-facing role
  • Ability to speak and read English fluently (except in Puerto Rico)
  • Availability to work flexible hours, including evenings and weekends

Benefits:

We offer a competitive hourly rate, ranging from $17.55 to $19 per hour, depending on location and experience. Additionally, we provide opportunities for career advancement, employee discounts, and a supportive work environment.

Equal Opportunity Employer:

Walgreens is an equal opportunity employer and welcomes applicants from diverse backgrounds. We are committed to creating a workplace where everyone feels valued, respected, and empowered to succeed.



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