Housekeeping and Laundry Operations Manager
1 week ago
Powerlink Healthcare Services is seeking a highly organized and detail-oriented Manager of Housekeeping and Laundry to join our Operational Management team. As a key member of our team, you will be responsible for the tactical operation and management of the housekeeping and laundry departments.
Key Responsibilities:
- Establish and review standards and work procedures for all housekeeping and laundry staff in accordance with established policies and practices.
- Plan work schedules, hours, areas of work, and job duties to ensure adequate housekeeping services are rendered to all areas.
- Evaluate and recommend termination of facility housekeeping and laundry personnel in accordance with established policies, practices, and standards.
- Orient, train, and supervise all housekeeping and laundry staff.
- Participate in facility Quality Assurance Initiatives & Patient Satisfaction Program as required.
- Regular inspections and evaluations of the facility with the ability to recommend action items.
- Conduct regular staff meetings and communicate with other team members to coordinate housekeeping activities.
- Schedule major project work, assuring that adequate staff and supplies are available.
- Conduct regular inventory of housekeeping and laundry supplies.
- Assist director with budgets.
- Follow-up on all client requests and complaints.
- Additional responsibilities as assigned.
Requirements:
- Bachelor's degree or equivalent work history required.
- Working knowledge of all housekeeping and laundry procedures preferred.
- Strong work ethic, intense drive, and initiative for quality and customer service.
- Excellent written and oral communication, listening, and empathy, and problem-solving (one-on-one and group) skills.
- Ability to utilize a participative approach to managing staff, to function appropriately under stress, to organize and prioritize tasks, and to develop budgets with a complete understanding of facility needs and requirements.
- Excellent stress management skills.
- Administrative and organizational, and client follow-through skills.
- Proficient in the use of Windows-based office software, including Microsoft Office, Word, Excel, PowerPoint, and Outlook.
- Ability to work 40 to 45 hours a week with a weekend and holiday rotation.
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