Customer Service Specialist

3 weeks ago


Elgin, Illinois, United States Hopkins Ford Full time

We are seeking a highly motivated Customer Service Representative to join our team at Hopkins Ford of Elgin in IL. As a representative, you will be the first point of contact with potential customers and work at the front desk to greet walk-in customers, answer questions, and provide assistance as needed.

Job Responsibilities
  • Meet and greet customers in a professional manner in-person & on the phone
  • Process payments, invoice and other miscellaneous office duties
  • Provide basic information to callers who have general inquiries
  • Handle customer complaints with integrity and poise
  • Provide general administrative and clerical support including mailing, scanning, faxing and copying
  • Maintain office supplies for specific location

Our ideal candidate will have excellent communication and organizational skills, experience using Microsoft Office suite, and the ability to work effectively with customers, vendors and employees while handling multiple tasks simultaneously.

Benefits
  • Competitive Pay: $40,000 - $60,000 per year
  • Training and mentorship program
  • Medical, Dental, Vision Plans
  • 401(k) Savings Plan
  • Basic Life Insurance
  • Discounts on Products and Services
  • Flexible Schedules
  • Work Life Balance


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