Cloud Systems Engineer

1 month ago


Atlanta, Georgia, United States NICE Full time

About the Role:

We are seeking a highly skilled Senior Cloud Systems Engineer to join our team at NICE. As a key member of our cloud infrastructure team, you will be responsible for supporting systems hosted in our Private Cloud and performing system administrative functions such as patch management, trouble-shooting hardware, application and OS issues, and deploying customer environments using Windows Server and Linux in a highly secure service provider environment.

Key Responsibilities:

  • Staging and deploying Windows OS images on servers
  • Coordinating and leading routine system patching and general administration on Windows and Linux servers
  • Providing Level 1 technical support for security related issues
  • Maintaining IT asset management system
  • Active Directory Subject Matter Expert
  • Developing and maintaining system documentation
  • Participating in a 24 x 7 on-call rotation schedule

Requirements:

  • BS/BA in computer science or information systems
  • 6+ years system administration experience in a Windows server environment
  • Proficient with Windows Power Shell or other current scripting languages
  • Strong working knowledge of TCP/IP network fundamentals and common protocols such as FTP, SSH, SMTP, HTTP, HTTPS
  • Experience with various systems management, monitoring, diagnostic, and troubleshooting tools
  • Understanding of computer systems characteristics, features, and integration capabilities
  • Certification in vendor or industry technologies, e.g. Microsoft, Linux, etc.

What We Offer:

  • A fast-paced, collaborative, and creative environment
  • Endless internal career opportunities across multiple roles, disciplines, domains, and locations
  • NICE-FLEX hybrid model, enabling maximum flexibility: 2 days working from the office and 3 days of remote work, each week

About NICE:

NICE Ltd. (NASDAQ: NICE) software products are used by 25,000+ global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences, fight financial crime and ensure public safety. Every day, NICE software manages more than 120 million customer interactions and monitors 3+ billion financial transactions.

NICE is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation or any other category protected by law.



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