Sales and Service Associate

24 hours ago


Sens, Bourgogne-Franche-Comté, United States MGM Resorts International Full time
Deliver Exceptional Guest Experiences at MGM Resorts International

We are looking for a Sales and Service Associate to join our team at MGM Grand. As an On Call Retail Sales Associate, you will be responsible for delivering top-notch guest experiences and maximizing sales opportunities.

The ideal candidate will have excellent communication skills, a strong work ethic, and the ability to work in a fast-paced environment. If you are a team player with a passion for providing exceptional customer service, we encourage you to apply.

**Job Overview:**

  • Cultivate premium guest experiences and maximize sales opportunities.
  • Follow all Retail, POS, and Cash Handling procedures with accuracy and professionalism.
  • Maintain a safe and clean environment aligning with visual merchandising standards.
  • Sustain product availability.
  • Report any opportunities for improvement to Retail Management.
  • Address any guest complaints or concerns in a professional, courteous manner.

**Key Responsibilities:**

  • Provide exceptional customer service and ensure a positive guest experience.
  • Maximize sales opportunities and drive revenue growth.
  • Maintain a safe and clean environment, aligning with visual merchandising standards.
  • Sustain product availability and manage inventory effectively.

**Requirements:**

  • You must be a minimum of 21 years of age.
  • Currently hold or be able to obtain a TAM Card.
  • Work varied shifts, including weekends and holidays.

**Benefits:**

  • Future growth potential within the company.
  • Wellness incentive programs to help you stay healthy physically and mentally.
  • Access to company hotel, food and beverage, retail, and entertainment discounts, as well as discounts with company partners on things like travel, electronics, online shopping, and more.
  • Free meals in our employee dining room.
  • Free parking on and off shift.
  • Healthcare, financial, and time off benefits.
  • Professional and personal development through programs and networking opportunities, as well as volunteer opportunities in the community.

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