Field Trainer II
5 days ago
We are seeking a highly skilled Field Trainer II to join our team at SCI Shared Resources, LLC. As a Field Trainer II, you will be responsible for delivering training on products, sales techniques, and software to our associates. You will also be responsible for administering tests and evaluating performance, as well as managing and coaching associates attending training programs.
Key Responsibilities- Training: Deliver live and web-based training on combination contract HMIS Plus contract process, product, pricing, regulation, dignity take-up, and best practice training to funeral director and arranger associates and new hires.
- Software Testing: Perform system integration testing, user acceptance testing, regression testing, and product standard testing on patches and upgrades.
- Service Support: Answer incoming end-user calls requiring assistance with HMIS combo contract processes or software, and log issues and resolutions according to Help Desk procedures.
- Education: High school diploma or equivalent.
- Certification/License: Valid state driver's license with an acceptable driving record.
- Experience: At least three years of experience with both cemetery and funeral services contracts, and experience with HMIS software.
Our ideal candidate will have excellent communication and interpersonal skills, and be able to work effectively in a fast-paced environment. The successful candidate will be required to travel up to 25% within the market.
BenefitsWe offer a competitive salary range of $66.5K-70K, as well as a comprehensive benefits package including medical, dental, vision, flexible spending accounts, health savings account, sick leave, short-term disability, long-term disability, life insurance, and 401(k) retirement plan.
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