Sales Associate

2 days ago


Lansing, Michigan, United States Chico's Full time
Job Title: Sales Associate

About the Role:

We are seeking a highly motivated and customer-focused Sales Associate to join our team at Chico's FAS, Inc. As a Sales Associate, you will play a key role in promoting a customer and product-focused sales culture, where our values and guiding principles are at the forefront of all store operations.

Key Responsibilities:

  • Drive sales growth by utilizing sales techniques and communicating product knowledge to customers.
  • Maintain knowledge of current sales and promotions, and ensure pricing and visual standards are met.
  • Participate in visual directives, including monthly store sets and zone maintenance.
  • Model and promote the Most Amazing Personal Service (MAPS) principles and standards, offering a cohesive omni-channel experience.
  • Ensure prompt resolution of customer concerns and provide excellent customer service.
  • Reinforce buying decisions at the checkout and achieve add-on goals, including gift card sales.
  • Sign up clients for reward programs and build and maintain a solid customer following through clienteling and wardrobing.
  • Know current product fit and style assortment offerings in store and online.
  • Maintain consistent client communication through utilization of customer books.

Requirements:

  • High school diploma or equivalent.
  • Retail or sales experience preferred.
  • Must be 18 years of age or older.
  • Excellent communication and customer service skills.
  • Able to learn or adapt to technology provided by the company.
  • Strong organizational skills and ability to multi-task in a fast-paced environment.
  • Able to communicate with customers, associates, and management.

Physical Requirements:

  • Constant walking/standing (67-100% of 8-hour shift).
  • Occasional lifting up to 50 lbs. (1-33% of 8-hour shift).
  • Frequent climbing (34-66% of 8-hour shift).

Chico's FAS, Inc. is an equal opportunity employer.

We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, childbirth and related medical conditions, lactation, genetic information, gender, sexual orientation, gender identity or expression, military service, veteran status, or any other category protected under federal, state, or local law.


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