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Senior Field Engineer

2 months ago

San Ramon, California, United States Trident Consulting Full time

Job Summary

Trident Consulting is seeking a highly skilled and experienced Senior Field Engineer to join our team. As a Senior Field Engineer, you will be responsible for leading the deployment of infrastructure projects for our clients in the data center, enterprise, and retail spaces.

Key Responsibilities

  • Lead a variety of projects for our clients, ensuring all scope is completed and deliverables are acquired on time.
  • Pull and terminate Cat6/6a and various fibre structured cabling systems.
  • Rack and stack network devices, decommission old devices, and patch cables.
  • Deploy Fully Built Racks into Datacenters and other environments, installing all cross-connect cabling as required.
  • Install Wireless Access Points, terminate, test, and dress cabling to a high standard.
  • Work with local partners or internal field engineers on more complex projects.
  • Mentor/train newer colleagues to ensure they can execute effectively on their own and with other partners.
  • Act as a trusted advisor onsite, ensuring customer standards and SE&I standards are maintained and exceeded.
  • Provide lessons learned after projects to raise the quality of the team's execution.
  • Provide redline documentation updates to the wider engineering team for review to ensure documentation is up to date and accurate.
  • Provide accurate As-Built documentation after projects to aid the CAD team in delivering final documentation to the customer.
  • Maintain composure, always be willing to learn, and accept and deliver constructive feedback in a fast-paced environment.
  • Review upcoming assigned projects to ensure all provided scope and BOM meets the project requirements.
  • Be comfortable using internal tools to access supply chain data and understand where to escalate when there are issues or gaps.
  • Be hungry to expand knowledge on core network technologies, including routing and switching, WIFI, firewalls, compute, storage, AV, power, and cabling.
  • Be prepared to travel to customer sites regularly.
  • Understand the offerings and capabilities to articulate them at a high level and spot business opportunities to be referred to the sales team for qualification.
  • Always maintain a high level of courtesy and professionalism with customers.

Requirements

  • Minimum 5 years' experience in the Field deploying infrastructure projects for large enterprise customers for a VAR or SI.
  • Cabling certification desirable - CNCI, BTEC, City & Guilds, or BICSI.
  • Proficient in the use and understanding of copper and fibre testing equipment, including OTDR, fluke, network analyser, and wire map.
  • Outstanding communication and organizational skills required.
  • Self-disciplined, self-starter, professional who can successfully complete required scope to an industry-leading standard.
  • Ability to read and interpret MOPs, Cable Run Lists, Patch Plans, and schematics.
  • Excellent ability to interpret the impact of network changes.
  • Deep experience in the installation, maintenance, and troubleshooting infrastructure components. Be adept at fault finding and troubleshooting in high-pressure, mission-critical environments.
  • Knowledge of how to read and analyze wireless survey results (Ekahau, Airmagnet, Hamina, etc.) and reports, as well as how to correctly advise changes to resolve signal issues and anomalies.
  • Demonstrated experience of logical configuration – install firmware, push configurations, make configuration changes, and troubleshoot using CLI & GUI.
  • Strong customer-facing skills.
  • Strong practical skills.
  • CCNA/CWNA or demonstratable knowledge preferred.