Technical Field Service Representative

4 days ago


Detroit, Michigan, United States Synerfac Technical Staffing Full time

Synerfac Technical Staffing is seeking a skilled Technical Field Service Representative to join our team. As a field service representative, you will be responsible for the installation, maintenance, and repair of various equipment systems.

Key Responsibilities:

The ideal candidate will have a strong background in technical disciplines, such as mechanical or electrical engineering, and experience with universal destructive testing machines and extensometers. This role requires excellent communication and problem-solving skills, as well as the ability to work independently and as part of a team.

Key Responsibilities:

  • Installation, service, and repair of Company systems.
  • Calibration of equipment to relevant standards and procedures.
  • Use and train most current test methods.
  • Evaluate the result of tests for reasonableness.
  • Customer training of operation and software of Company machines.
  • Modify specifications or design new test methods as required.
  • Prepare written reports of calibration results according to ISO/IEC 17025.

Additional Requirements:

  • Maintain all Company tools and parts in good operating condition.
  • Maintain vehicle to OEM standards with prior approval and all major repairs.
  • Cooperate with Service scheduler to achieve the most timely and cost-effective means of performing duties.
  • Maintain a satisfied customer base.
  • Timely submission of all reports weekly.

Estimated Salary:

$80,000 - $100,000 per year, depending on experience and location.



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