Customer Support Liaison

2 weeks ago

Sheridan, Illinois, United States State Farm Insurance Full time
Role Overview
As a Client Assistance Expert at State Farm Insurance, you will be responsible for providing top-notch customer service to our valued clients. Your primary focus will be on ensuring that all inquiries, complaints, and policy changes are handled efficiently and effectively.

Key Responsibilities
- Process policy applications, renewals, and cancellations with accuracy and attention to detail
- Handle billing and payment inquiries in a professional manner
- Collaborate with team members to maintain excellent customer satisfaction ratings

Salary and Benefits
We offer a competitive salary of $45,000 - $60,000 per annum, depending on experience, as well as a comprehensive benefits package including medical, dental, and vision coverage, 401(k) matching, and paid time off.

Requirements
To be successful in this role, you will need to possess excellent communication and interpersonal skills, be able to work well under pressure, and have a strong understanding of insurance policies and regulations.

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