Automotive Service Liaison
3 days ago
We are the World Class Automotive Group, a leading dealership network in Houston and Dallas. Our mission is to provide exceptional customer service and create long-term relationships with our associates.
Job Opportunity
We are seeking a highly motivated Customer Care Agent to join our team at Planet Ford 45 in Spring, TX. As a key member of our sales team, you will be responsible for delivering vehicles to customers, ensuring complete customer satisfaction, and addressing any concerns within 24 hours. You will also be responsible for managing supplies, maintaining a clean and orderly workspace, and collaborating with the service department to ensure seamless transitions for our customers.
Key Responsibilities:
- Deliver all sold vehicles to customers with an emphasis on complete customer satisfaction.
- Ensure all customer license plates are installed and delivered.
- Verify all customers are introduced to the service department and the first service appointment has been set.
- Address all customer concerns within 24 hours.
- Manage supplies, maintain a clean and orderly workspace, and collaborate with the service department.
Benefits and Compensation
The estimated annual salary for this position is $50,000 - $70,000, depending on experience. In addition to competitive hourly pay, we offer bonuses for customer satisfaction, as well as a comprehensive benefits package including 401K, health insurance, dental insurance, disability and life insurance, and flexible work schedules.
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