Car Wash Experience Coordinator
7 days ago
About This Role
The Lead Customer Service Associate position at Zips Car Wash offers an exciting opportunity to grow your career in a dynamic and customer-focused environment. This role involves leading by example, engaging with customers, and promoting our services.
Key Responsibilities
- Develop and implement strategies to enhance customer satisfaction and engagement
- Work collaboratively with colleagues to achieve sales targets and improve overall performance
- Monitor and maintain site appearance, ensuring a clean and welcoming environment for customers
- Perform keyholder responsibilities, including opening and closing the site for service
Requirements
- Minimum 18 years of age
- Proven track record of excellent customer service and communication skills
- Ability to work flexible hours including weekends and holidays
- Previous car wash industry experience (preferred)
- Previous leadership experience (preferred)
Benefits
We offer a comprehensive benefits package, including:
- Competitive hourly pay
- Incentive/commission pay
- DailyPay (get paid daily)
- Flexible scheduling with morning and evening shifts available
- Tuition reimbursement
- Free car washes
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