Spanish/English Communication Associate

7 days ago


Broadview, Illinois, United States Staff My Agency Full time

About the Role

We are seeking a highly skilled and motivated individual to join our team as a Bilingual Customer Service Representative. This role requires an individual with excellent communication skills, both written and verbal, in Spanish and English. The successful candidate will have experience in customer service, with a proven track record of providing exceptional support to clients.

The ideal candidate will be able to adjust to fluctuating workloads and priorities, demonstrate discretion and appropriate security measures in handling confidential information, and be proactive in problem-solving. A Property & Casualty license is required, and selected candidates are expected to remain current in product changes, licensing, and technical developments.

Responsibilities:

  • Respond to routine telephone calls
  • Prepare reports, records, and information at agent's request
  • Establish and maintain files
  • Requisition supplies
  • Assist in training of less experienced staff


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