Customer Support Specialist
5 days ago
About Us
Performance Foodservice is a leading food distributor that prides itself on providing exceptional customer service. We are seeking a highly skilled CUSTOMER SUPPORT SPECIALIST to join our team
Job Summary:
The ideal candidate will be responsible for assisting customers with orders and inquiries, maintaining accurate records of customer interactions, resolving customer complaints in a professional manner, coordinating with warehouse and delivery teams to ensure timely order fulfillment, and providing product information and recommendations to customers.
Key Responsibilities:
- Assist customers with orders and inquiries via phone or email.
- Maintain accurate records of customer interactions and updates.
- Resolve customer complaints in a professional and timely manner.
- Coordinate with warehouse and delivery teams to ensure timely order fulfillment.
- Provide product information and recommendations to customers.
Requirements:
- High school diploma or equivalent required.
- 1-2 years of customer service experience preferred.
- Excellent communication and problem-solving skills.
- Ability to work in a fast-paced environment and prioritize tasks effectively.
What We Offer:
- A competitive salary range of $45,000 - $55,000 per year, depending on experience.
- A comprehensive benefits package, including medical, dental, and vision insurance.
- A 401(k) plan with company match.
- Opportunities for career advancement and professional growth.
Contact Information:
Please submit your resume and cover letter to apply for this exciting opportunity.
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