Customer Support Specialist

5 days ago


Oakwood, Georgia, United States Performance Foodservice Full time

About Us

Performance Foodservice is a leading food distributor that prides itself on providing exceptional customer service. We are seeking a highly skilled CUSTOMER SUPPORT SPECIALIST to join our team

Job Summary:

The ideal candidate will be responsible for assisting customers with orders and inquiries, maintaining accurate records of customer interactions, resolving customer complaints in a professional manner, coordinating with warehouse and delivery teams to ensure timely order fulfillment, and providing product information and recommendations to customers.

Key Responsibilities:

  • Assist customers with orders and inquiries via phone or email.
  • Maintain accurate records of customer interactions and updates.
  • Resolve customer complaints in a professional and timely manner.
  • Coordinate with warehouse and delivery teams to ensure timely order fulfillment.
  • Provide product information and recommendations to customers.

Requirements:

  • High school diploma or equivalent required.
  • 1-2 years of customer service experience preferred.
  • Excellent communication and problem-solving skills.
  • Ability to work in a fast-paced environment and prioritize tasks effectively.

What We Offer:

  • A competitive salary range of $45,000 - $55,000 per year, depending on experience.
  • A comprehensive benefits package, including medical, dental, and vision insurance.
  • A 401(k) plan with company match.
  • Opportunities for career advancement and professional growth.

Contact Information:

Please submit your resume and cover letter to apply for this exciting opportunity.



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