Customer Service Representative
16 hours ago
Premier Truck Group is a leading provider of commercial vehicles and services, with a strong commitment to diversity and inclusivity. Our team is dedicated to delivering exceptional customer experiences and driving business success.
Job SummaryWe are seeking a highly skilled Inbound Customer Service Agent to join our team. As a key member of our customer service team, you will be responsible for providing top-notch support to our customers, ensuring their needs are met and exceeded.
Key Responsibilities:- Answer incoming phone calls from current customers in a timely and professional manner
- Create purchase orders for vehicle repairs and schedule maintenance calls as requested
- Dispatch mobile technicians for roadside assistance and ensure prompt resolution of customer issues
- Experience with Microsoft Office, including Word, Excel, and Outlook
- Strong communication, organizational, and multi-tasking skills
- Automotive/Diesel knowledge preferred, but not necessary
- Dispatch experience preferred, but not necessary
Premier Truck Group is committed to providing a comprehensive benefits package, including:
- Employee Discounts
- Medical, Dental, and Vision Insurance
- Life Insurance
- Employee Assistant Programs
- Paid Holidays and Paid Time Off
- 401k Plan with Employer Match
- Training and Development Opportunities
We are an equal opportunity employer and welcome applications from diverse candidates. If you are a motivated and customer-focused individual, we encourage you to apply for this exciting opportunity.
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