Healthcare Support Specialist

2 weeks ago

Bangor, Maine, United States Penobscot Community Health Center Full time
Position Overview

Are you an enthusiastic Healthcare Support Specialist who thrives in dynamic environments? Penobscot Community Health Center is seeking a dedicated Medical Assistant (MA) FLOAT. In this role, you will provide essential support to healthcare providers during their assigned MA's absence, as well as assist the clinic in delivering patient-focused care. This position offers a unique opportunity to gain extensive clinical experience while serving a diverse patient population.

Incentives: All full-time, externally hired Medical Assistants will receive a $3500 sign-on/retention bonus.

Work Environment: We pride ourselves on a collaborative culture, with numerous opportunities for career advancement.

Schedule: Full-Time, Monday-Friday, 7:30am-4pm (Note: Shift differential available for this float position)

Key Responsibilities:

  • Exhibit compassion, teamwork, communication, and sound clinical judgment in patient care.
  • Provide direct assistance to healthcare providers in the delivery of care and treatment.
  • Conduct thorough patient chart reviews for pre-visit planning, medication refills, and other clinical requests.
  • Collaborate with the care team to effectively manage patient care.
  • Prepare and room patients for examinations, treatments, and procedures while maintaining cleanliness and organization of exam rooms and equipment.
  • Administer prescribed medications and vaccines under the guidance of the provider, including blood draws and lab processing.
  • Support compliance with quality assurance standards.
  • Engage with patients to ensure they feel heard, respected, and involved in their care journey.
  • Work collaboratively with clinical and administrative teams to enhance patient experience and clinic operations.

Join Our Mission:

  • We are a Federally Qualified Health Center offering an integrated Medical Home Model.
  • Enjoy a collegial professional atmosphere with informed leadership.
  • Benefit from flexible schedules that support work/life balance.
  • Receive competitive compensation and generous benefits.
  • We care for the whole person, providing a broad range of services, including Psychiatry & Mental Health, Dental, Family Medicine, Pediatrics, Pharmacy, Geriatrics, Lab & X-Ray, Physical Therapy, and Podiatry, all within one organization.

Qualifications:

Required:

  • High school diploma or equivalent.
  • Completion of Medical Assistant training, including essential job functions, knowledge, skills, and abilities.
  • Current certification in Healthcare Provider Basic Life Support from a recognized organization, or must obtain within two weeks of hire.
  • Initial and ongoing certification is highly encouraged and supported.

Preferred:

  • Graduate of an accredited Medical Assistant program, or hold CMA, RMA, or CCMA certification, or be prepared to certify within 60 days of hire.

We welcome all qualified applicants to consider joining our team, where diversity and inclusion are valued.

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