Healthcare Support Specialist
1 week ago
As a Patient Service Representative at Cayuga Health System, you will play a vital role in providing exceptional patient care and support. This dynamic position requires flexibility and adaptability, as you will be responsible for various tasks, including patient check-in, data entry, and administrative duties.
The ideal candidate will possess excellent communication and problem-solving skills, with the ability to work effectively in a fast-paced environment. If you are passionate about delivering high-quality patient care and eager to join a team dedicated to excellence, this may be the perfect opportunity for you.
Salary Range: $15-$23 per hour
About Cayuga Health System
Cayuga Health System is a comprehensive healthcare network serving central New York. Our team is committed to treating all patients with dignity and respect, while striving to overcome biases and policies that contribute to disparities in healthcare access and outcomes.
Job Responsibilities
- Check in patients upon arrival and verify their demographic information.
- Assist with scheduling appointments, including lab tests, x-rays, and procedures.
- Collect outstanding balances and co-pays from patients.
- Initiate paperwork for insurance referrals and pre-authorizations.
- Provide exceptional customer service and respond to patient inquiries.
Requirements and Qualifications
- Bachelor's degree or equivalent experience preferred.
- Previous medical office experience or training in a healthcare support field highly valued.
- Excellent communication and problem-solving skills required.
- Ability to work effectively in a fast-paced environment.
Benefits
Cayuga Health System offers competitive compensation packages, including health insurance, paid time off, and opportunities for professional growth and development.
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