Automotive Service Consultant

2 weeks ago

Clintonville, United States Fleet Farm Full time
Auto Service Advisor Job Description

Fleet Farm is seeking a skilled Auto Service Advisor to join our team. As an Auto Service Advisor, you will work closely with customers to understand their vehicle needs and provide expert advice on services and repairs.

Key Responsibilities:
  • Provide exceptional customer service and ensure a positive experience for all customers.
  • Develop and maintain a thorough knowledge of Fleet Farm's products and services, including tires, parts, and accessories.
  • Assist customers with scheduling service appointments and provide estimates for repairs and maintenance.
  • Promote and sell automotive products and services that meet customer needs.
  • Perform basic maintenance duties, such as changing oil and checking fluids, as needed.
  • Assist with event preparations and promotions.
  • Ensure all services are completed with a high degree of quality and meet the needs of the customer.
Requirements and Education:
  • High School Diploma or GED preferred.
  • Ability to work a flexible schedule, including days, nights, weekends, and holidays.
  • Ability to lift up to 50 lbs.
  • 16 years of age with a valid driver's license.
  • Previous experience in a customer-focused role.
  • Previous experience in an auto service/mechanical setting preferred.
  • Demonstrated ability to learn basic mechanical tasks.

Fleet Farm is an Equal Employment Opportunity Employer and gives all applicants for employment equal consideration regardless of race, color, sex, gender, ethnicity, religious creed or belief, national origin, ancestry, age, physical or mental disability, sexual orientation, genetic information, citizenship status, military or veteran status, pregnancy, or any other status protected by federal, state or local law.

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